We encourage users to visit our forum if anything is not working as expected, and search for an answer / report it there.
Tool Tip Settings in Pro Tools
Tool Tips must be set to on for both Function and Details for SoundFlow to work in Pro Tools. To check this, go to Pro Tools Preferences and check these in the Display tab.
SoundFlow Shortcuts 1.1.2 Legacy
The legacy version of SoundFlow Shortcuts 1.1.2 is no longer actively supported and will not work on Pro Tools 2019.5 and later systems. Please check the system requirements for more information.
Pro Tools menu issue
There's a known issue with Pro Tools, where, when it's being controlled by SoundFlow or other 3rd party scripting software, the Pro Tools popup menus will become light grey instead of the usual dark grey.
This change affects the ability to search directly in popup menus, but is otherwise harmless. It's not a bug in SoundFlow but a feature in Pro Tools that's designed to keep compatibility with 3rd party software.
You can read more about this problem in our article – and see some workarounds in this video: